Frequently Asked Questions
General Questions
Having any trouble finding Sweet Loren’s?
What makes Sweet Loren’s unique?
What makes Sweet Loren’s ingredients better-for-you?
Where can I find your products?
Is Sweet Loren’s available for purchase online?
Does Sweet Loren’s offer Food Service?
Why doesn’t my store carry my favorite flavor?
Baking Instructions
Chocolate Chunk
Fudgy Brownie
Oatmeal Cranberry
Sugar Cookie
Less Sugar Chocolate Chunk
Less Sugar Sugar Cookie
Product Questions
Are Sweet Loren’s Cookie Dough products Gluten Free?
Are Sweet Loren’s Cookie Dough products Dairy Free?
Are Sweet Loren’s Cookie Dough products Egg Free?
Are Sweet Loren’s Cookie Dough products certified kosher?
Are Sweet Loren’s Cookie Dough products nut free?
What are simple ingredients?
Does “non dairy” and “dairy free” mean the same thing?
Why do you use palm oil?
Can you eat our Cookie Dough raw?
I have celiac disease, is it safe for me to eat your cookie dough?
What are GMO ingredients and do you use them?
What is tapioca starch?
What is potato starch?
Does Sweet Loren’s use artificial ingredients?
Do your products use high fructose corn syrup?
Do you use eggs as an ingredient in your products?
Do you use packaging that can be recycled?
Can you tell me more about how you handle allergens at your facility?
Discounts & Promotions
Does Sweet Loren’s offer discounts or promotions?
Storage Questions
Can your products be kept frozen or refrigerated?
What is the best way to store baked cookies?
Can you refreeze your cookie dough?
Business Inquiries
Who can I reach out to with press, media, or event inquiries?
Do you work with influencers?
Do you work with bloggers?
Do you work with brands?
Buying Online & Shipping Options
When can I expect to receive my delivery?
Is shipping included in the price?
Is the product shipped frozen?
Do you ship anywhere in the United States?
What is your return policy?
Didn't find your answer?
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